Privacy Policy

Effective Date: 4 July 2026
Website: www.est-ltd.co.uk
Company: EST-LTD

1. Introduction

EST-LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.est-ltd.co.uk.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • Information submitted through enquiry forms
  • IP address
  • Browser type
  • Device information
  • Cookies
  • Website usage statistics

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Provide requested services
  • Improve our website
  • Improve customer experience
  • Maintain website security
  • Meet legal obligations
  • Prevent fraud
  • Contact you regarding your enquiry
  • Send marketing communications where you have consented

4. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Consent
  • Contract
  • Legal obligation
  • Legitimate interests

This is done in accordance with UK GDPR.

5. Cookies

Our website may use cookies to:

  • Improve functionality
  • Remember preferences
  • Analyse website traffic
  • Enhance user experience

You may disable cookies through your browser settings.

6. Analytics

We may use website analytics services to understand visitor behaviour and improve our services.

These services may collect anonymous technical information, including:

  • IP address
  • Device type
  • Browser
  • Pages visited
  • Time spent on pages

7. Marketing

Where you have opted in, we may send:

  • Company news
  • Service updates
  • Promotions
  • Marketing emails

You may unsubscribe at any time.

8. Sharing Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers
  • IT support providers
  • Payment providers
  • Professional advisers
  • Government authorities where legally required

9. Data Security

We take reasonable technical and organisational measures to protect your information against:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration

However, no online transmission can ever be guaranteed to be completely secure.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Data that is no longer required will be securely deleted.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for their privacy practices, content, or services.

13. Children’s Privacy

Our website is not intended for children under 18 years of age.

14. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always appear on this page.

15. Contact

If you have any questions regarding this Privacy Policy, please contact:

EST-LTD
Website: www.est-ltd.co.uk